Shipping policy

When will my items be shipped?

We ship as soon as possible and are excited to prepare, package, and ship your items. Most orders are shipped out within 2 – 3 business days.

Shipping times are calculated with business days, which are Monday – Friday, not including holidays. If you haven’t received delivery within 4 weeks of ordering, please contact hello@duckpetals.com.

Where are my items shipping from?

All items will be shipped from Massachusetts.

How will my items be shipped?

Items are shipped out by USPS. We do not deliver to P.O. boxes, so keep that in mind when entering your shipping information.

Do you ship internationally?

Not at this time.

Can I make a change to, or cancel, my order?

Once an order has been submitted, we can not make any changes. We are not able to change any part of your order. We are not able to cancel an order once it has been placed. Be sure to double and triple-check your items, quantities, and shipping info before hitting submit.

How is the shipping cost calculated for my order?

Shipping has a flat rate of $7.99.

What if my package is returned to Duck Petals as undeliverable?

Any packages returned to Duck Petals that are labeled by the shipping carrier as undeliverable will be refunded. Refunds will be issued to the payment method used for that specific order unless the package is returned after the package is 40 days old. Packages older than 25 days will be refunded as store credit.